MultipleCloud has established an Acceptable Usage Policy in order to make these duties and responsibilities more clear. This document is intended to provide a general understanding of MultipleCloud's Acceptable Usage Policy. Client agree to comply with the Acceptable Use Policy outlined in this agreement to ensure reliable of MultipleCloud service:

If client's account is used to violate the Acceptable Usage Policy, we reserve the right to terminate your service without notice and you agree to indemnify MultipleCloud and its affiliates against any claims threatened or brought by third parties as a result of your violation of this Acceptable Usage Policy and/or the content of your website. We prefer to advise clients of inappropriate behavior and any necessary corrective action. However, flagrant violations of the Acceptable Usage Policy will result in immediate termination of service. Our failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time. In general, you may NOT use your account:

MultipleCloud reserves sole discretion to determine whether any use of the service is a violation of this policy. Guidelines for using your account follows. This information is only a guideline, and is not intended to be all-inclusive.

Spamming: Sending unsolicited bulk and/or commercial messages/email over the Internet (known as "spamming") is prohibited, regardless of whether or not it overloads a server or disrupts service to MultipleCloud's clients. The term "spamming" also includes, but is not limited to, maintaining an open SMTP policy, engaging in spamming using the service of another ISP and referencing in the spam a web site hosted on a MultipleCloud server, and selling or distributing software (on a web site residing on a MultipleCloud server) that facilitates spamming. Violators will be assessed a minimum fine of $200 and will face immediate termination. MultipleCloud reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.

Spamvertising: Hosting or otherwise providing access to information referenced in a SPAM email is strictly prohibited. This includes websites directly or indirectly linked in the body of a SPAM message and company names, services, and products advertised in SPAM email. Even if the SPAM message was not sent by the subscriber hosting the advertised website, web page, or company information.

Copyright Violations: The Digital Millennium Copyright Act ("DMCA") sets forth the law regarding the use of copyrighted materials on the Internet. All MultipleCloud clients are subject to the requirements of the DMCA. Individuals or entities submitting notifications of copyright infringement by a MultipleCloud client (per the DMCA) to MultipleCloud must follow the below procedures. We will give no more than 24 hours notice for clients to look into and comply with DMCA takedown request. Clients who are the subject of a DMCA notification that meets the below criteria may be subject to account termination at MultipleCloud's sole discretion.

Illegal Activity: Any activity on our network that is a violation of any state or federal law is a violation of this policy and will result in immediate termination of service. Prohibited activities include, but are not limited to:

Offensive Content: You cannot transmit/publish any content on MultipleCloud server that include, but are not limited to:

MultipleCloud reserve the right to refuse service to anyone. Any material that, in our judgement, is obscene or threatening is prohibited and will be removed from our servers with or without notice.

Server Resources: Excessive use or abuse of these shared resources by one client which have a negative impact on all other clients. Misuse of network resources in a manner which impairs network performance is prohibited by this policy and may result in termination of your account. You are prohibited from excessive consumption of resources, including, but are not limited to CPU time, memory, disk space and session time. You may not use resource-intensive programs which negatively impact other clients or the performance of MultipleCloud systems or networks. MultipleCloud reserves the right to terminate or limit such activities at sole discretion.

Any scripts that pose a potential security risk or are deemed to be adversely affecting server performance or network integrity will be shut down or will be automatically removed without prior notice.

Bandwidth Usage: You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overage. Unused transfer in one month cannot be carried over to the next month.

If you have any questions regarding this policy, please contact us at abuse@multiplecloud.com

Acceptable Usage Policy latest on: 14/03/2015