1. Login to you client area (https://clients.multiplecloud.com/clientarea.php) Enter your email that registered with us and your password (You can see your login detail in welcome email that sent once you signed up). 2. Go to Billing & Invoice > Confirm payment (The left menu) 3. Enter information into form and click confirm payment.
Do not worry about forgetting password. First of all, There are 2 sets of password in MultipleCloud system. 1. Client area password – this password is used for login to client area (https://clients.multiplecloud.com) with your account email registered with us. If you do not remember, please go to password reset page and enter your account…
MultipleCloud have 4 ways for support our customer – Our library, you can browse and find solution in our library here – Ticket system, you can drop a ticket when you have a problem here (For support department, please login first). – Livechat, avaliable in timely manner. We try to rotate our staff to online…
You can upgrade your account to have more IP or more resource at anytime. Upgrading do not affect your current hosting account no data loss or interruption while upgrading. You have 2 options if you need to upgrade your account. 1. Submit ticket to our billing department and let us know which plan do you…
Once you order our service, you have to make Paypal subscriptions by default. Paypal subscriptions is very useful. It is convenience way to pay your invoice automatically every month. For Create automated payment with Paypal subscriptions, go to your invoice and click “Paypal subscribe” button and payment will be done automatically every month. IMPORTANT: If…