My website was suspended

When you reach to your website and see your website page show it as suspended. It’s because your website is over resource usage (Bandwidth/Disk space/CPU abuse) or Overdue payment.


Please contact us for further detail as soon as possible for get re-activate again.

Note: If your website was suspended due to bandwidth or disk space quota exceed, we usually increase your limit with no cost due to minimum bandwidth/disk space policy. Please follow below instruction to get your website re-activate again.

1. Get into cloudaccount. First time usage, please follow below link for instruction.

2. Scroll-down to your account detail and you will see suspended account indicate with red-color. Then click on Suspend text.


If your account was suspended due to bandwidth or disk space quota exceed, it will be unsuspended automatically. (Please allow up to 1 hour to review). Otherwise, we have to review your account and manually unsuspend your account.

Brian Frederick

Brian Frederick has written 18 articles

Brian Frederick is geek guys indeed! He can handle all server-related problem. Brian has been work with several datacenter. So we can trust him when problem occurs.